Clinic Snapshot
This concierge longevity clinic serves over 1,200 active members across GLP-1 weight management, peptide therapy, advanced diagnostics, and wearable-driven health optimization. Their patient base skews toward health-conscious professionals aged 35-60 who expect proactive, data-driven care and seamless digital experiences between visits.
Challenges Before Ready Practice
- Fragmented biomarker tracking across multiple lab vendors and internal spreadsheets, making it difficult to surface longitudinal trends or flag anomalies in real time.
- Manual GLP-1 eligibility screening and consent workflows that consumed 6+ hours of staff time per week and introduced compliance risk.
- Inconsistent patient engagement post-visit, with no systematic follow-up on protocol adherence, wearable data review, or lifestyle coaching touchpoints.
Solution Overview
The clinic deployed Ready Practice as its central operating layer, connecting lab partners, wearable feeds, and patient communications into a single platform. GLP-1 eligibility screening was automated using rule-based playbooks that cross-reference BMI, A1c, and contraindication data before generating pre-populated consent forms. Care protocol automation now triggers scheduled check-ins at day 7, 30, and 90 post-initiation, pulling in the latest wearable and lab data to personalize each touchpoint.
Automations & Playbooks
GLP-1 eligibility screening, automated consent collection, scheduled protocol check-ins at day 7/30/90, dosage titration alerts, and care gap notifications.
Connected Data Sources
Dexcom, FreeStyle Libre, laboratory panels, etc.
Results
Within 90 days of deployment, patient adherence to GLP-1 protocols increased by 85%, driven by automated check-ins and wearable data integration that kept patients engaged between visits. Staff reclaimed 140 hours per month previously spent on manual data entry, eligibility verification, and follow-up scheduling. Concierge membership grew 60% as the clinic introduced data-rich progress dashboards that demonstrated measurable health outcomes to prospective members.
Implementation Timeline
- Week 0-2: Discovery and data mapping across three lab vendors, two wearable platforms (Dexcom, FreeStyle Libre), and the existing patient CRM.
- Week 3-6: Configuration of GLP-1 eligibility playbooks, consent automation, and care protocol check-in sequences. Staff training on the unified dashboard.
- Week 7-10: Phased go-live starting with GLP-1 patients, followed by full rollout to peptide and diagnostics programs. KPI dashboards activated for ongoing optimization.
“Ready Practice gave us the infrastructure to practice medicine the way we always envisioned -- proactive, data-driven, and deeply personalized. Our clinicians now spend their time interpreting insights instead of chasing spreadsheets.”