Secure Chat

Message clients securely

HIPAA-compliant messaging with read receipts, file sharing, and configurable permissions. Stay connected between visits.

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SM

Sarah Mitchell

Online

Encrypted

Hi! I've been feeling much better on the new protocol. My sleep has improved significantly.

10:32 AM

That's great to hear! I can see your sleep metrics have improved in your Oura data. Keep it up! 🎉

10:35 AM
📄

blood_work_results.pdf

245 KB

Here are my latest lab results from last week.

10:38 AM

Real-time Messaging

Stay connected between visits

Message clients in real-time with read receipts and delivery confirmations. Know exactly when your message is seen.

  • Instant message delivery with encryption
  • Read receipts show when messages are seen
  • Unread message counts and notifications
  • Full conversation history always available

Messages

3 unread
SM
2
Sarah Mitchell 10:38 AM

Here are my latest lab results from last week.

JC
1
James Chen 9:15 AM

Quick question about the supplement dosage...

MR
Maria Rodriguez Yesterday

You: Great progress! Let's discuss at your next visit.

DK
David Kim Dec 26

You: Your lab results look great. Keep up the good work!

Shared Files

📄

blood_work_results.pdf

245 KB • Shared by Sarah

Today
🖼️

progress_photo_dec.jpg

1.2 MB • Shared by Sarah

Dec 20
📝

care_plan_v2.docx

89 KB • Shared by you

Dec 15
📊

hormone_panel.xlsx

156 KB • Shared by Sarah

Dec 10
File Sharing

Share files securely

Clients can share lab results, images, and documents directly in chat. All files are encrypted and stored securely.

  • Share PDFs, images, and documents
  • Inline image previews in conversation
  • End-to-end encryption for all attachments
  • Files automatically added to client record
Permissions

You control access

Configure chat permissions per client. Enable read-only mode when you need to send information without back-and-forth.

  • Enable/disable chat per client
  • Read-only mode for one-way communication
  • AI Chat (Copilot) toggle in client app
  • HIPAA-compliant audit logging

Client App Settings

Configure chat and communication options

Secure Chat

Allow clients to message your care team

Read Only

Clients can view but cannot send messages

AI Chat (Copilot)

Let clients chat with Ready Practice Copilot

See Ready Practice in action

Experience seamless, secure communication with your clients.

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