About Sosa Care
Sosa Care is a telehealth TRT clinic targeting men aged 30-55 who are serious about fitness. Their patients aren't looking for generic testosterone prescriptions — they want optimization protocols that complement their training: dialed-in dosages, hematocrit monitoring, estrogen management, and performance-focused bloodwork analysis.
TRT requires frequent lab monitoring — initial baseline, 6-week titration, quarterly maintenance. Managing this lab cycle manually was consuming their clinical capacity.
The Problem: Labs Drive Everything, But Labs Are Manual
Sosa Care's clinical model depends on precise lab interpretation and timely adjustments. But their workflow couldn't keep pace:
5+ hours weekly spent on lab result review
Downloading PDFs, cross-referencing values, documenting findings, sending patient messages. Repetitive and time-intensive.
28% of patients missed quarterly labs
No automated reminders. Staff manually tracked who was due and often discovered gaps months later.
Dosage adjustments documented inconsistently
Some changes noted in EMR, others in emails, others in spreadsheets. No single source of truth for protocol history.
The Solution: Automated Lab Cycle Management
Sosa Care implemented Ready Practice to automate the lab workflow that anchors TRT management:
Lab Auto-Interpretation
Labs sync automatically and values are flagged against TRT-optimized ranges. Testosterone, free T, SHBG, hematocrit, estradiol — all pre-analyzed with suggested actions.
Lab Cycle Automation
Patients receive automatic reminders when labs are due. Requisition orders trigger at the right time. Compliance is tracked automatically.
Protocol Timeline
Every dosage change, injection schedule update, and ancillary adjustment is documented on a visual timeline. Complete protocol history at a glance.
Testosterone + Ancillaries
Patients order testosterone, syringes, AI medications, and supplements through the integrated marketplace. Subscription refills prevent treatment interruptions.
The Results: TRT at Scale
Within 6 months, Sosa Care transformed their TRT practice:
| Metric | Before | After | Impact |
|---|---|---|---|
| Lab review time | 5+ hrs/week | 1.4 hrs/week | -72% |
| Lab compliance | 72% | 96% | +33% |
| Active patients | 180 | 576 | +220% |
| Revenue per patient | $2,400/yr | $3,120/yr | +30% |
Net impact: $156K additional annual revenue + 3.2x capacity
Clinicians spend time optimizing protocols, not chasing labs
"Our patients are serious lifters who expect precision. With Ready Practice, every lab result triggers the right workflow automatically — no more chasing patients for blood work or manually flagging high hematocrit. We've tripled our patient base while actually improving our clinical quality."